Terms of Use

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Switch Electrical & Mechanical Services Ltd ("we," "us" or "our"), concerning your access to and use of the https://switchelectrical.uk website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

By accessing this website, you confirm that you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not agree with all of these terms, then you are expressly prohibited from using the site and must discontinue use immediately.

2. Intellectual Property Rights

Unless otherwise indicated, the website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the website (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws in the United Kingdom and internationally.

Except as expressly provided in these Terms of Use, no part of the website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

3. User Representations

By using the website, you represent and warrant that:

• All registration, inquiry, or contact information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update such information as necessary.
• You have the legal capacity and you agree to comply with these Terms of Use.
• You will not access the website through automated or non-human means, whether through a bot, script or otherwise.
• Your use of the website will not violate any applicable United Kingdom law or regulatory framework.

4. Prohibited Activities

You may not access or use the website for any purpose other than that for which we make the website available. The website may not be used in connection with any commercial endeavors except those that are specifically endorsed, developed, or approved by us.

As a user of this website, you agree not to:

• Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account or contact information.
• Circumvent, disable, or otherwise interfere with security-related features of the website, including features that prevent or restrict the use or copying of any Content.
• Use the website in a manner inconsistent with any applicable UK safety standards or regulations.

5. Service Bookings & System Operations

Any electrical service inquiries, emergency fault repairs, or EICR landlord compliance proposals submitted through this website are processed securely. We utilize state-of-the-art job routing (such as ServiceM8 integrations) to manage and dispatch engineers safely across Newcastle and the North East.

All workflows, customer records, and admin logging are securely operated under the MyBizOnline OS enterprise platform. Submission of an enquiry does not constitute a legally binding service booking until formal diagnostic scope, call-out rates, or quotation terms are agreed upon in writing.

6. Website Persistence & Telemetry

To provide a premium and friction-free user experience, this website leverages local browser storage (localStorage) to autonomously persist user preferences, UI layouts (such as sort filters or view configurations), and structural telemetry.

Additionally, standard administrative logging and performance telemetry are processed under secure MyBizOnline OS protocols to monitor build health, page speed metrics, and data transfer rates, ensuring strict operational compliance and visual performance.

7. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the website or our physical electrical services.

As a fully accredited NICEIC Approved Contractor, all physical electrical engineering delivered by Switch Electrical is backed by official UK professional liability indemnity and compliance guarantees, strictly governed by BS 7671 wiring regulations.